ibis Budget - Newcastle

The room was clean and had all the basics that were needed. The bed was comfortable. You could open the windows for fresh air which is rare these days in a motel. The breakfast was very good and included a variety of fresh fruit .The pancake maker and yoghurts were a nice surprise and very popular. The location was good with the park across the road and a bus near by for those without private transportation. The staff were professional,friendly and helpful.

The king bed was firm but comfortable. 1 pillow was like a sand bag, and the other was like a section of sooner in a pillow case. Asked for another pillow and received another sooner like pillow. But it did the job for 1 night. Staff were exceptional and accommodating. The shower covered the toilet floor in water. Great water pressure and a very enjoyable shower, although very cramped. The hand basin was in the living/sleeping area, which was convenient in the morning. Had to ask for a remote for the TV as there wasn't one in the room. Had a good and quiet little bar fridge in the room with a kettle, tea and coffee.

The rooms were compact and did everything we needed. Beds were really comfortable and we slept well. Room facing the carpark wasn't too noisy and kids slept well. We were there for a sports comp and location was really close to the venue and did everything we needed it to. Staff were lovely and really accommodating and helpful. Will be back!

Overall it was exactly what I expected, I had no real issues involving the accommodations. I did have a problem with smokers deciding to stand close to my bedroom window, however my complaints were taken seriously and I did get an offer to change rooms.

Clean, affordable, comfortable & in a location that worked for us close to family/friends we were visiting.